Payment Policy

1. Supported Payment Methods

SERPUPDATE accepts the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, UnionPay
  • Digital Wallets: Napas, Apple Pay, Google Pay, Samsung Pay

All payments are processed securely through certified payment gateways. Local fees and currency conversion charges may apply depending on your payment provider.

2. Read Before You Pay

By proceeding with payment, you acknowledge and confirm that you have carefully read, understood, and agreed to the following policies:

  • Terms & Conditions
  • Privacy Policy
  • Payment Policy
  • Affiliate Program Policy

You must check the box confirming agreement with this Payment Policy before completing any transaction.

3. No Refund Policy

All purchases are non-refundable once payment is made and the checkbox for agreeing to this Payment Policy has been ticked.

By completing a payment, you confirm that:

  • You have reviewed your selected plan and features.
  • You understand this is a digital service subscription.
  • You waive any right to refunds under normal circumstances.

4. Refund Exceptions – Force Majeure or System Error

In exceptional cases (e.g., duplicate billing, technical errors, or verified force majeure), we may, at our sole discretion, issue a refund. All approved refunds will be processed via PayPal only within 14 business days.
Requests must be submitted with documentation to: billing@serpupdate.com

5. VAT Invoicing (Vietnam Only)

We only issue VAT invoices for payments made in Vietnam. To request an invoice, please provide:

  • Company name
  • Tax identification number (MST)
  • Billing address

Send requests to billing@serpupdate.com.

6. Prohibited Use of the Payment System

Under no circumstances may anyone use our payment system to:

  • Engage in fraudulent or deceptive transactions
  • Launder money or process illegal funds
  • Violate any local or international law
  • Exploit system loopholes for personal or third-party gain

SERPUPDATE reserves the right to suspend services, withhold commissions, and take legal action against any user found misusing the payment system.

7. Contact for Payment Issues

For payment-related support, please contact:

  • support@serpupdate.com
  • billing@serpupdate.com
  • www.serpupdate.com